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We Listen, We Care, We Deliver
Have a question about an order, a specific product, or wholesale opportunities? Our team is ready to assist you. At Main Market Online, we bring the market to you, and we’re committed to making your shopping experience seamless.
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FAQs
Frequently Asked Questions
Main Market Online is a digital marketplace that brings the variety and wholesale pricing of the Onitsha Main Market to your doorstep. We offer a wide range of products, including electronics, fashion, beauty products, and household items.
Simply browse our categories, add your desired items to your cart, and proceed to checkout. You will be asked to provide your delivery details and choose a payment method.
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Online Payment: Secure payments via Paystack or other integrated gateways using your debit/credit card.
Bank Transfer: You can choose "Direct Bank Transfer" during checkout. Our support team will process your order once the payment reflects in our account.
Pay on Delivery (POD): We accept payment on delivery for eligible locations and orders.
Delivery fees vary based on your location and the weight of the items in your order. The exact cost will be calculated at the checkout page.
Yes. Once your order is processed (usually within 6 hours), you will be notified via email or SMS with updates regarding your shipment.
We offer a return window for goods damaged during transit or if the wrong item was delivered. You must report any issues within 24 hours of receiving the goods.